Customer Reviews

What drivers are saying about Graff Kia of Chesterton

At Graff Kia of Chesterton in Burns Harbor, IN, our reputation is built on what our customers say. Drivers consistently highlight our knowledgeable sales team, stress-free buying process, and a service department that keeps vehicles running at their best. From new Kia models to routine maintenance, customers notice the difference when staff listen, explain clearly, and deliver results without unnecessary hassle.

Our reviews are proof that we treat every customer with honesty and respect. Many customers mention quick responses, friendly guidance, and technicians who handle every service appointment efficiently.

When you visit Graff Kia of Chesterton, you can expect the same high level of care that earned these reviews.

We take every comment seriously, making sure our team grows alongside the trust of our customers. The result? A dealership where drivers feel confident, supported, and ready to return.


Review from Hunter Vedope
Hunter Vedope
6/17/2026
Very professional with their service department. Their power went out June 11 and still made the effort to give all customers a call on his personal phone to explain the delay. Very friendly and open with communication with work done to my car and warranty.
Review from Rob Breedlove
Rob Breedlove
6/17/2026
The Graff Kia team is a pleasure to work with.
Review from Hannah M
Hannah M
6/17/2026
I had a great experience. Process was quick, effortless on my end, and Julianna was THE best. I feel like she listened to me and found me exactly what I asked for and wanted. Highly recommend asking for her!
Review from Michelle Weidenbach
Michelle Weidenbach
6/14/2026
Graff Kia has very friendly service employees. My Kia did not require service but was brought in for a mileage check for Kia fuel reimbursement program on my 2013 soul.
Review from Christian McCord
Christian McCord
6/12/2026
The team was very kind and helpful when I came in to get service done on my car!!
Review from Chase
Chase
6/12/2026
Whole team was incredibly nice and very professional. Julianna helped me pick out the car for me and I’ve over the moon! Will be recommending and returning for future business!
Review from Skylar McElheny
Skylar McElheny
6/11/2026
Even though diagnostic didn’t find anything on my random honking car alarm, the staff was very professional and didn’t charge me for diagnostic when they couldn’t find anything. Very customer oriented!
Review from S25 Ultra
S25 Ultra
6/11/2026
Took my wife and my vehicles here for some recalls and repairs. We are extremely happy with the customer service and repairs. Brian is very informative,polite,and professional Technician. I would recommend Graff Kia of Chesterton to anyone!
Review from Egotrip 6
Egotrip 6
6/5/2026
I have no complaints. They made it simple and mainly was able to get most of done over the phone and online. They made the case buying experience much simpler. They were very forthcoming and friendly. They have a new customer with me.
Review from Suzanne Buckner
Suzanne Buckner
6/4/2026
The sales people I worked with, Tim Crozier and Tom B. were kind, patient and knowledgeable. They really took my unique, desperate situation to task. They made a tough time a lot easier!
Review from Vic Smith
Vic Smith
6/4/2026
Initial checkup of a new Telluride that was prompt and efficient. Staff was friendly and helpful.
Review from AngelWingsYT
AngelWingsYT
6/2/2026
Found a great 2018 Kia Forte here that had low mileage and was under 10k! Valeria was amazing and so helpful!